Virtual Sessions

Virtual sessions are a powerful option for many folks! Whether we’re out of your driving distance, you enjoy the convenience and flexibility of virtual sessions and how they fit in your day, or you find it more comforting to be in your own home for your sessions. Whatever the reason, we’re looking forward to meeting you, wherever you are.

 

Virtual Sessions

Virtual sessions occur through our Jane App platform – you will receive the automated email with the session link 30 minutes before your appointment time. If you do not receive it, check your spam! Alternatively, you can login at alluracentre.janeapp.com and selecting Begin on the scheduled appointment. You can read more about virtual sessions on this guide, How to Join Your 1:1 Online Appointment


challenges with virtual sessions

Sometimes, the internet isn’t on our side! If you have any technical issues, your therapist will offer some solutions like a different platform or give you a call. Your therapist will discuss this with you directly in case you are disconnected.


Here are a few tips for having the best experience with virtual therapy!

  • Ensure you have a private space – close your bedroom door and let others in your household know that you are busy for the next hour to hour and a half

  • Use headphones – this will create the clearest sound but also help you feel more at ease and keep the session feeling private

  • Laptops are better – while you can take your session from your phone or tablet, we recommend using a laptop or computer for your sessions if you have one so you don’t have to hold your phone or tablet up the entire time!

  • Get comfy – what would you likely have around you if you came in person for sessions? Grab a comfy pillow, blanket, some tea, coffee, or water and find yourself a comfortable place to sit.

  • Your Internet matters – the strength of your internet connection can greatly impact your virtual session experience! Try to use a private network and, if at all possible, use a device that’s wired to the modem. Other suggestions are close out other tabs or applications on your device as the more things that are running, the slower the connection will be.

making the most of virtual sessions